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Commencement and On Location Packages Guidelines
Booking Policy:
At the time of booking, a variable non-refundable deposit is required to secure your date and time. Your deposit can be made here upon booking, or via Zelle to jusbefocusedmedia@gmail.com. The payment of the deposit acts as an agreement to all of the Just Be Focused Media policies/terms and conditions. Please consult via email before booking a studio session.
Rescheduling/Cancellation Policy:
If needed to reschedule due to weather, or unforeseen circumstances, your deposit will serve as your rescheduling deposit. 24 hours of advance notice of cancellation is required to credit the deposit towards a future session.
If you are unable to make your photo session all deposits will act as a cancellation. If you do not send a cancellation notice within 24 hours, there will be an additional $100.00 fee added to your balance upon your next booking.
Payment Policy:
Sessions must be paid in full after the photoshoot or upon receiving image proofs via email. If no payment is received within 3 days after email is sent, your editing process will be delayed up to 7 business days. If no payment is received within 7 days, your photo/video edits will be put on hold, and you will be charged an additional $50.00 to resume your editing process.
Time and arrival:
Please respect my time and yours and arrive on time. There is an additional $25 late fee for clients who are 15 minutes late or more. Session end times will not be extended to accommodate client lack of punctuality. If you are late to your session, there is a possibility your session will be canceled or that your time may be cut short. Session is canceled after 30 minutes of being late.
Traveling Cost:
We are currently based in Indianapolis, IN; however we are available for travel! These costs apply to all shoots outside of Indianapolis, in the amount of .60 cents per mile round trip to cover gas, mileage, and hauling equipment for each shoot. After securing your booking, you will be sent an email with an estimated cost added to your package selection to confirm travel prior to your booking. The costs will be added to your overall balance, and will follow the payment policy listed above.
Image Policy:
Image proofs are returned to client within 1-3 business days from when they are taken. Turnaround time may vary depending on the volume of business experienced at the time images are being edited. Additional edits are $20 each. Normal turnaround time for edited images are 10-14 business days from the date the client selects images to be edited.